:: Technovation - Solutions and Services ::

Solutions and Services

Core, Differentiated, Unique Solution
Complementary Solutions and Services
- e-Governance and IT Modernization Services
  
  System Integration services
  
  Computerization of Govt. Dept.
  
  IT Infrastructure provider
- Continuous Knowledge Management (CKM) – assured 2% productivity gain per quarter
  
  Continuous Knowledge Management (CKM) is a service offered by Technovation to improve the productivity of the project team/IT support team of the customers. Our establish methodology assures a minimum of 2% productivity gain per quarter. CKM services provides the following:
  
  Development of Solution Knowledge Map
  
  Knowledge Index – at team member, team, engagement, department/division level
  
  KM Action Plans
  
  Quarterly Assessment
- SAP niche skill consulting &development Services
  
  SAP Solution Manager (SolMan)
  
  SolMan Interface to 3rd party applications (e.g., Remedy, others)
  
  OCC - Establish Operation Control Centre (OCC)
  
  BPM - Business Process Monitoring (BPM) Dashboard
  
  CHaRM& Transport Management
  
  SAP Basis & Hana
  
  SAP BI & BOBJ
  
  Specialized Functional Areas in SAP:
  
  HR Success Factor, PLM, EHSM, CRM, TM, GRC
- Other ERP based services
  
  SAP Technical Development in advanced ABAP, PI, Portal areas
  
  Oracle & MSD based application development
- Go-To-Market services for Partner Org
  
  Lead Generation, Pre-sales, SolnDev, RFP Response
(GSD) Global Service Desk– a cloud-based fully automated AMS (Application Management Services)"

GSD (Global Service Desk) is a service desk facility that is offered on demand to any customer looking for robust AMS (Application Management Services) service desk solution. It has a built in service management tool based on ITIL framework, which helps the customer to establish an integrated service desk cum service management facility.